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Frequently Asked Questions
Shipping
What are your shipping rates?
We offer two different flat shipping rates: one for North America and another for the rest of the world.
Do You Ship Internationally?
Yes, we ship to anywhere in the world!
How Long Will It Take To Get My Package?
When you choose to mint your own product, the process typically takes 2 to 4 weeks to complete. If you purchase an already made item, you can expect delivery within 2 to 3 days.
Payments
What Payment Methods Are Accepted?
As a respectable establishment, we demand final settlement on the true ledger.
Orders and Returns
What is your policy on orders and returns?
While we do not have an official return policy, our goal is to ensure customer satisfaction. We understand that unique circumstances may arise, and we are open to addressing return requests on a case-by-case basis. Your satisfaction is important to us, and we will do everything we can to accommodate your needs.
If you're not a registered business, can consumer protection take action against you?
No, a true business does not require government agency oversight, as it operates with integrity on its own. The primary goal of a genuine business is to satisfy customers as much as possible, prioritizing their needs and building trust through quality service. If any problems arise, customers are encouraged to contact us directly, and we will do our best to resolve the issue.
